About Us

The Marketing Department here at FS1 is responsible for building and monitoring our online presence. We have a team of Advertisers, Designers & Marketers working together to create the best web experience for our customers.

The Programming Department here at FS1 is the place where all the magic happens. We have a team of Programmers, Engineers and Licensed Mechanics working seamlessly to complete a variety of tasks. Some of these tasks include: extensively testing all of our units, repairing and refurbishing of our units and performing programming services on all of our outbound units. They also spend time researching industry trends, compiling important module information and developing new programming procedures.

In the near future, we hope to be able to supply our customers with custom tuning options. Our team of programmers have been spending most of their down time perfecting methods to add custom tuning to our programmed units. We expect to be able to offer tuning services very soon- stay tuned for updates!

The Sales Department here at FS1, is where all of our customer’s orders are processed. Our sales team is made up of 100+ Men and Women working in unison to ensure our customers receive the highest quality of service. Our sales hierarchy is broken down from Senior Account Managers to Junior Account Managers. Our Senior Account Managers oversee a team of Juniors to ensure each order we receive is handled with the utmost urgency. Some of our account reps daily tasks include: receiving and processing all incoming orders, answering incoming phone calls and responding to customer inquiries. Each of our customers are assigned a dedicated account representative who can answer any questions or concerns while their order is processed.

Providing proper training is a very crucial part of our core competency. All of our account reps are trained for several months before they are directly assigned to a customers account. We also strive to attend several sales conferences every year to gain further knowledge in hopes of providing our customers the quality of service they deserve. A few conferences we’ve attended recently, include AAPEX in Las Vegas, Sales 3.0 in San Francisco and the Sales Innovation Expo in London. We plan to attend more conferences in the future to continue providing our employees with the training they deserve.

The Shipping Department is where all of our incoming and outgoing packages are organized and packaged. Our Shipping Room Supervisor oversees the daily tasks performed by our Mail Clerks. These daily tasks include: receiving and organizing incoming packages, weighing & wrapping outgoing packages, sorting warehouse inventory and various other activities that ensure that our products are shipped in a timely manner. Our shipping department works with USPS and UPS to deliver and receive daily shipments of products.